Details
A software product company in downtown Washington, DC is currently looking to hire a Customer Service Representative to help support their Accounts Payable and Tax software products. The person hired for the Customer Service Representative job will be responsible for answering incoming phone calls/emails and documenting them in the ticketing system, supporting the company’s software products by troubleshooting technology issues, and other system/business tasks as needed.
This Customer Service Representative job is ideal for recent college grads who are self-motivated and want to be part of a team environment with the opportunity for career growth.
Required Skills
To qualify for the Customer Service Representative job in Washington, DC candidates must meet the following requirements:
- At least 2 years of experience in a corporate work environment (internship experience applicable)
- Excellent written and verbal communication skills
- Must be detail-oriented and self-motivated
- Strong Microsoft Office skills
- Tech-savvy attitude
- Experience in the software industry is a plus
- Bachelors degree is strongly preferred, but not required
Benefits
This company offers a fantastic downtown DC location just steps from the metro! To apply for the Customer Service Representative job in Washington, DC please click on the “Apply for this Job” link below.